Voss from Paper to Performance

From Paper to Performance

How Grosswäscherei Voss gained real-time 360° control over their daily operations

Grosswäscherei Voss in Wuppertal is not your average laundry. As a family business, they know exactly what needs to happen on the production floor. But knowing is different from seeing.

Frau Paul, co-owner, was clear about what was missing: daily insight. Not at the end of the week. Not through a stack of printouts. But at the moment it actually matters.

“We knew there was room for improvement in our processes. But without the right data, you can’t steer  you can only react.”

That changed with GLOBE.

Insight as a starting point

The implementation started with a structured kick-off. Expectations were defined upfront, and the GLOBE consultants understood both the technology and the reality of laundry operations.

That made the difference. Not a generic software rollout, but an approach built around how Voss actually works.

The results after implementation:

360° real-time visibility across the entire production floor. Tonnage, machine performance, workflow bottlenecks and operational deviations are now immediately visible to both management and team leaders.

50% less paper. Digital workflows replaced manual processes. Team leaders work on facts, not assumptions.

5 to 10% increase in employee efficiency, measurable directly after the transition.

The real difference-maker: Power BI

If Frau Paul had to name one feature that made the biggest impact?

Power BI.

Not because the dashboards look good, but because they save production time every single week. Departments align faster. Planning is more flexible. And discussions are based on data, not interpretation.

“We have immediate insight into what is happening in the laundry and can act quickly when needed.”

Their advice to other laundries

Know where you stand today. Map your current level of digitalization, identify your operational challenges, and define what you want to achieve. The journey starts before the software does.

Grosswäscherei Voss, Wuppertal. Conversation with Frau Paul, co-owner.